Online Privacy and Security

Credit card security
As a convenience to its members and other website visitors, RRCNA has arranged for credit card payment for memberships, donations, conferences, and product purchases. All transactions through the RRCNA website are secure. Credit card numbers and amounts are encrypted and sent to a credit card authorization center for service and approval. RRCNA staff and service representatives do not receive full credit card numbers and emails related to credit cards. Despite the high level of security, some visitors may choose not to transmit credit card information electronically. This website includes order forms that can be downloaded and mailed. For products and publication orders, RRCNA maintains a toll-free number, 1-877-883-7323.

Privacy policy
The Reading Recovery Council of North America respects your privacy. As a visitor, you may use this site without revealing any personal information. Only aggregate data (such as the number of users, hits per page, country of origin) is collected. This data is used to update and improve information provided on the website and does not include any personally identifying information. RRCNA uses no cookies on its site. Any information submitted on forms is used only to fulfill requests and orders during that single session.

For areas of the website that request personal information, following is a summary of how that information is used.

Membership forms
Information on these forms is designed to help us provide service to members such as member publications, notices of conferences, and information related to implementation of Reading Recovery.

Occasionally, RRCNA provides its membership mailing list to carefully selected companies, for a fee. If members prefer not to receive mailings from publishers or vendors, they may designate their preference on all current membership forms (new and renewal). Members may email the membership department or call 614-310-7322 to relay their preference to an RRCNA staff member. Email addresses and telephone numbers are never shared with third party vendors.

Product and publications order forms
Information submitted to the product and publications order department is used only to fill orders. This information is never released for third party use.

Conference registration forms
Conference registration forms allow the conference department to process registrations, payments, and session requests. Attendee names and postal addresses are sometimes made available to conference exhibitors.

Membership directory
RRCNA publishes an annual online membership directory on this website. The directory is available in the Members Only section and is password protected. Only those with a member ID number and password may use this section of the website.

The purpose of the membership directory is to allow professional exchange of information among Reading Recovery personnel and RRCNA members. RRCNA does not distribute the membership directory to any third parties either in electronic or printed form.

Privacy concerns
If you suspect that information you submit to RRCNA has been used in a way that violates this privacy statement, please contact us so we can investigate your concerns.

RRCNA’s online security and privacy policies may be updated at any time, and it is the website visitor’s responsibility to review them periodically.